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Workshop Facilitator (Instructor)

Coconut Creek, FL 33063

Posted: 05/21/2024 Industry: Social Services Job Number: TM798063325

Job Description

Workshop Facilitator (Instructor) 
Coconut Creek, FL
Salary commensurate with education and experience 
This is an in-office and NOT a remote position.  
Benefits offered after probationary period.
100% employer paid for employee only medical, dental, and vision. In addition to offering a 401K deferred compensation plan with employer match, tuition reimbursement, two (2) paid personal days, eleven (11) paid holidays, and accrual of paid leave time, the employer also pays for life insurance, short term disability and long-term disability.
General Purpose of the Position:
Delivery of workshops, orientation, and all other workshops (excluding Job Club) in the CareerSource Broward (CSBD) Centers.  Responsible for the development of the Center’s training and Orientation content and delivery for customers, in conjunction with the Quality Assurance/Training Coordinator and Career Source Broward Management. Position requires in-person interactions with customers. Work is performed onsite at a physical location of CSBD.    
Essential Responsibilities and Duties:
  • Conduct all the workshops in the CSBD Centers (excluding Job Club).
  • Assess training needs through surveys, interviews with case managers, and monitoring reports to develop new training programs or modify and improve existing programs. 
  • Research new trends in employment and training and share information with staff in order to improve Career Source Broward programs and operational procedures.
  • Ensure training materials prepared, such as outlines, text and handouts are compliant with State guidelines and in conjunction with the Quality Assurance/Training Coordinator and other CSBD management staff. 
  • Assist in developing and organizing training manuals and participate in special training projects as assigned.
  • Attend meetings and seminars to obtain information for use in training programs, or to inform management of training program status.
  • Develop and maintain in-depth knowledge of State and Federal workforce development performance measures.
  • Participate in agency’s quality improvement initiatives by focusing on continuous improvement activities.
  • Communicate with coworkers, management, staff, clients, and the general public in a courteous and professional manner.
  • Conform with and abide by all regulations, policies, work procedures, and instructions.
  • Respond promptly when returning telephone calls and replying to correspondence, emails, and faxes.
  • Perform other duties as assigned.
Supervisory Controls and Guidelines:
  • The incumbent reports directly to the Quality Assurance/Training Coordinator.  
  • The incumbent’s primary duty of performing office or non-manual work is directly related to management or general business operations of CareerSource Broward’s customers/providers.   
  • Incumbent must exercise discretion and independent judgment with respect to matters of significance.  
  • Work is performed independently within broad general guidelines such as federal, state and local workforce development guidelines and regulations as well as Career Source Broward policies and procedures. 
  • This position description in no way states or implies that these are the only job duties to be performed by the employee in this position.  
  • Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
Education, Experience and Knowledge Required:
  • A bachelor’s degree in business administration, social science or a related field plus a minimum, a minimum of three years experience in training and delivering workshops; experience in social services, governmental or related environment is required.
  • Incumbent must be experienced in and demonstrate strong oral and written communication skills since the position requires significant report writing and public speaking responsibilities. 
  • Must be proficient in all Microsoft Office applications and possess extensive Word and Excel skills, possess the ability to utilize state workforce development databases and possess the ability to utilize the Internet to conduct research.
  • Workforce Innovation and Opportunity Act (WIOA) regulations, including federal and state rules and guidelines, the employers’ personnel rules, policies, and procedures, labor laws, technical assistance guides and current best practices research are tools used by the incumbent.
  • A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.  
  • All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  
  • To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently.  
  • Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.  
  • The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.  
ADA Requirements: 
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  
  • Reasonable accommodation may be used to enable individuals with disabilities to perform the essential functions. 
  • While performing the duties of this job, the employee is generally required to sit; regularly required to use hands to write, type; and talk or hear.  
  • The employee occasionally is required to stand and/or walk or lift and / or move up to 10 pounds.  
  • No specific vision abilities required by this job.  
  • The work environment characteristics are representative of those an employee encounters in an office environment and traveling to attend offsite meetings and conferences.  
We are an EOE.


Meet Your Recruiter

Courtney Santiago
Regional Human Resource Generalist / Recruiter, South Florida

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